PRIVACY POLICY

Last Amended: December 20th, 2024

Somerville Sounds (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This policy explains how we collect, use, and protect your information when you interact with our website or purchase our products.

By using or placing an order on this website, you agree to the practices described in this policy.

Contact Us About Privacy Concerns or Data Requests

If you have questions about this policy or wish to request access to, correction of, or deletion of your data, please contact us at:
admin@somervillesounds.com

What Data We Collect

1. Email Address

We require your email address to deliver links to your purchases. If you place an order on our website, your email may also be added to our mailing list (managed through MailChimp). We use this list to notify you about new products, updates, promotions, and sales. You can unsubscribe at any time, but doing so may prevent you from receiving updates for products you have purchased.

2. Purchase Data

We maintain a record of your purchases, including:

  • Order date
  • Items purchased
  • Amount paid
  • Payment method (but not payment details)
  • IP address used to make the purchase

This data allows us to process orders, provide support, issue refunds, and send product updates.

3. Cookies

We use cookies to improve your browsing experience and analyze website performance. For more details, see our CookiePolicy.

Payment Processing

Somerville Sounds does not collect or retain payment data. Payments are securely processed through trusted third-party providers:

We do not store or have access to your credit card or banking details.

How We Use Your Data

The information we collect is used for:

  • Delivering digital products (purchases or free downloads)
  • Providing customer support
  • Sending updates about purchased products
  • Announcing new products, promotions, and discounts
  • Improving website functionality and user experience

We will never sell your personal data to third parties.

Disclosure of Your Information

We may share retained data with the following parties, only as necessary to provide our services:

  • Customer Support Representatives: To assist with your inquiries.
  • Accountants and Bookkeepers: To process order information for financial reporting and compliance.
  • Web Developers: For website maintenance and upgrades.

These contractors are bound by confidentiality agreements and are not authorized to share your data further.

We also utilize trusted third-party services for productivity and data management, such as Google, Stripe, PayPal, MailChimp, and Dropbox.

International Customers (Including UK/EU)

If you are located outside the United States, including the UK/EU, your personal data may be transferred to and stored in the U.S., where our servers and third-party providers are located.

We comply with international privacy principles where applicable, including transparency in data collection and the ability for you to request access to or deletion of your data.

By submitting your personal data to us, you consent to its transfer, storage, and processing in the United States.

Cookie Policy

Our website uses cookies to:

  • Track orders and improve the shopping experience.
  • Analyze website traffic via tools like Google Analytics.

You can manage or block cookies via your browser settings. Note that blocking cookies may impact your experience on our site.

Retention of Data

We retain order and account-related data indefinitely to ensure access to your purchases, product updates, and records. If you request deletion of your data, we will remove it; however, this will also delete access to re-downloads, updates, and any loyalty or crossgrade discounts associated with your purchases.

Your Rights

You have the right to:

  • Access your personal data.
  • Correct inaccuracies in your data.
  • Request deletion of your data.

To exercise these rights, contact us at privacy@somervillesounds.com. Please note that deleting your data will result in losing access to purchased products and updates.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website constitutes acceptance of any updates.

Contact Us

For questions or concerns, please contact:
Somerville Sounds

Email: admin@somervillesounds.com

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